Damages and issues

Please inspect your item(s) upon receiving your order and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Should you have any enquiries about the any Damages & quality issues after receiving your order, please do not hesitate email us customers@valoirofficial.com. Our team is always working hard to get back to you as soon as possible.

Exchanges
We are closing down and will not be accepting refunds or exchanges. 

Refunds
We are closing down and will not be accepting refunds or exchanges.